Information We Collect Automatically

While we do not actively collect personally identifiable information (PII) without your consent, our website may automatically collect certain technical data to improve your experience and ensure security. This may include:

• IP addresses, browser type, operating system, and device information.
• Browser interaction data such as pages visited, timestamps, and referral URLs.
• Cookies and similar tracking technologies as described below.

This information is used in aggregate form and not linked to personally identifiable data unless you voluntarily provide such information through contact forms or other communication channels.

Use of Cookies and Third-Party Tools

We use cookies and similar technologies to enhance site functionality, analyze traffic, and ensure security. For example:

• Essential cookies to maintain session integrity and authentication.
• Analytics cookies to understand site usage and improve performance.
• Marketing cookies to support targeted advertising via third-party platforms.

You may manage or block cookies through your browser settings; however, disabling certain cookies may affect site functionality.

Information You Provide Directly

If you contact us via email, phone (+1 (408) 217 2991), or web forms, you may voluntarily provide personal information such as your name, email address, or other contact details. We use this information solely to respond to your inquiries, provide services, or for relevant communications.

How We Use Your Information

The information we collect is used for:

• Operating, maintaining, and improving our website and services.
• Responding to your requests and providing customer support.
• Compliance with legal obligations and protection of our rights.
• Analyzing website usage for performance and security monitoring.

Information Sharing and Disclosure

We do not sell your personal information. We may share data with trusted third-party service providers who assist us with website hosting, analytics, marketing, or legal compliance, under strict confidentiality agreements. We also disclose information if required by law or to protect our legal rights.

Your Privacy Rights

Under the California Consumer Privacy Act (CCPA) and other applicable laws, California residents have rights including:

• Requesting access to personal information collected about you.
• Requesting deletion of personal information, subject to legal exceptions.
• Opting out of the sale of personal information (we do not sell personal data).
• Non-discrimination for exercising these rights.

To exercise your rights, please contact us at sales@picolabss.com or +1 (408) 217 2991.

Data Security and Retention

We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Personal data you provide is retained only as long as necessary to fulfill the purposes described or comply with legal obligations.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children without parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA).

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact PicoLabs LLC at sales@picolabss.com or call +1 (408) 217 2991.